Training front line ER team
DESIGN THINKING & INNOVATION ACADEMY FOR HEALTHCARE
Healthcare challenges are complex, systemic and require deep empathy to understand people’s needs – a perfect match for Design Thinking, a needs-based creative method for designing breakthrough solutions to wicked problems.
From 2012 to 2014, we developed the curriculum of the Design Thinking and Innovation Academy for Healthcare in Singapore. Teams from across the sector successfully learnt how to use Design Thinking to address their own healthcare challenges: Raffles Medical Group, Tan Tock Seng Hospital and Excelpoint are amongst the alumni. As part of the Academy we also created a Design Thinking for Healthcare Toolkit which translated the training activities and learnings into actionable tools that teams could continue to apply in their own organisations and innovation processes.