The Care Lab is a mission-driven design practice based in Barcelona aiming to transform the experience of Care from birth to death. We are partnering up with various organisations nationally and internationally to redesign the systems of care using our design skills and knowledge. 
 
For more information please check out our website and read some of our latest articles, including our Manifesto. 

We are looking for a Visual Service Designer 

to join our team of Care Activists.

Job description:

We’re looking for a Service Designer with strong visual skills.

 

Your main responsibilities will include: 

  • To contribute to the visual design output for our projects such as experience journey maps, storyboards, service scenarios, conversation tools, etc..

  • To support the team in Design Research: creating research tools to uncover deeper insights during user interviews and group discussions, shadowing practices and observations; participating in the research, analysis and reporting.

  • To support workshop facilitation (online / presential) as well as synthesis and communication of results.

  • To help the team bring The Care Lab’s mission forward by designing powerful visual communication assets such as: campaign identities and collaterals for online and print publication/dissemination.

 

Requirements:

  • At least 1-3 years of experience in a similar role.

  • Languages: English, Spanish, Catalan (optional) 

  • Location: Ideally presential in Barcelona / optional remote with at least similar time zone.

 

Please consider applying if creating a caring society matters to you, and you would like to contribute your design skills and personal values to the transformational work that we do.

 

Work agreement:

We offer an initial trial period of 1-3 months to get to know each other by working together. Following which we would discuss an offer for long term contracted engagement. Upon shortlisting we would be happy to discuss salary and all necessary practicalities. 

 

Please include in your application:

  • CV & Portfolio highlighting your visual skills, design process, as well as the project you are most proud of from your experiences.

  • A little exercise, please see below. 

Hi! Thank you for reaching out to us.

We would love to understand a bit more about your view on Care and what your interests are within this topic, as well as to take a peek at your thought and design process.

For that, we have prepared two small exercises for you to reflect and share with us. You can decide how much time feels right for you to dedicate on this. Also feel free to share back in any format that suits you and which can maybe show some of your favourite design skills.

1. What does Care mean for you? A brief visual expression of what Care means for you.

2. Reflect on a personal experience or a topic/challenge around Care that you're interested in.

Some examples you can get inspired by: ER experience, stigma around mental health, elderly homes, taking care of a kid with disabilities, consultation with your doctor, end of life...

  • Collect 2-3 key insights or needs from this challenge/experience: you can either reflect on your own learnings from it, talk with someone that is close to the topic, or do a little online search.

  • Draw out the experience and insights in a journey or visual way and extract 2-3 potential opportunities/ideas for improvement.

We look forward to hearing from you!

Please send your application pack to hello@thecarelab.org

 

We are always looking for Design Interns

to support our team.

Job description:

Design Intern

 

What you can expect from this internship: 

  • To learn how to apply Service Design and Design Thinking methodologies to complex social problems like Care.

  •  To improve your skills in designing, organising and facilitating participatory workshops with different stakeholders related to the Care Challenge we’re trying to address.

  •  To give support in designing visual materials and journeys needed to support our projects. 

  •  To be involved in strategic discussions around the Care Challenges we are addressing through our projects.

  •  To learn how to work as a small-effective multidisciplinary team. 

  •  Getting a close-up insight into how a mission-driven design practice works and.. likely become a Care Activist.

 

Requirements:

  • At least BA level

  • Languages: English (required) , Spanish (preferred) , Catalan (optional) 

  • Location: Ideally presential in Barcelona / optional remote with at least similar time zone.

  • At least 3 months duration for the internship

 

Please consider applying if creating a caring society matters to you, and you would like to contribute your design skills and personal values to the transformational work that we do.

 

Work agreement:

We will agree on framework of agreement and remuneration for the duration of the internship individually.

 

Please include in your application:

  • CV & Portfolio 

  • A little exercise, please see below.

Hi! Thank you for reaching out to us.

We would love to understand a bit more about your view on Care and what your interests are within this topic, as well as to take a peek at your thought and design process.

For that, we have prepared two small exercises for you to reflect and share with us. You can decide how much time feels right for you to dedicate on this. Also feel free to share back in any format that suits you and which can maybe show some of your favourite design skills.

1. What does Care mean for you? A brief visual expression of what Care means for you.

2. Reflect on a personal experience or a topic/challenge around Care that you're interested in.

Some examples you can get inspired by: ER experience, stigma around mental health, elderly homes, taking care of a kid with disabilities, consultation with your doctor, end of life...

 

Visualise the experience / challenge that you picked and identify the points that you think do not work and opportunities for improvement.

 

We look forward to hearing from you! 

Please send your application pack to hello@thecarelab.org