We are looking for a Visual Service Designer 

to join our team of Care Activists.


The Care Lab is a mission-driven design practice based in Barcelona aiming to transform the experience of Care from birth to death. We are partnering up with various organisations nationally and internationally to redesign the systems of care using our design skills and knowledge. 


For more information please visit our website and read some of our latest articles, including our Manifesto


Job description:

We’re looking for a Service Designer with strong visual skills.


Your main responsibilities will include: 

  • To contribute to the visual design output for our projects such as experience journey maps, storyboards, service scenarios, conversation tools, etc..

  • To support the team in Design Research: creating research tools to uncover deeper insights during user interviews and group discussions, shadowing practices and observations; participating in the research, analysis and reporting.

  • To support workshop facilitation (online / presential) as well as synthesis and communication of results.

  • To help the team bring The Care Lab’s mission forward by designing powerful visual communication assets such as: campaign identities and collaterals for online and print publication/dissemination.



  • At least 1-3 years of experience in a similar role.

  • Languages: English, Spanish, Catalan (optional) 

  • Location: Ideally presential in Barcelona / optional remote with at least similar time zone.


Please consider applying if creating a caring society matters to you, and you would like to contribute your design skills and personal values to the transformational work that we do.


Work agreement:

We offer an initial trial period of 1-3 months to get to know each other by working together. Following which we would discuss an offer for long term contracted engagement. Upon shortlisting we would be happy to discuss salary and all necessary practicalities. 


Please include in your application:

  • CV & Portfolio highlighting your visual skills, design process, as well as the project you are most proud of from your experiences.

  • A brief visual expression of what Care means for you. 



We look forward to hearing from you!