The Care Lab is a mission-driven design practice based in Barcelona aiming to transform the experience of Care from birth to death. We are partnering up with various organisations nationally and internationally to redesign the systems of care using our design skills and knowledge.
For more information please read some of our latest articles, including our Manifesto.
Open positions
Job description: Junior to Mid-level Care-journey Facilitator
Job Overview:
We are collaborating with a global life science company, helping them in various tracks to innovate their internal capabilities, tools, and processes. This program focuses on bringing a value-based and people-centered approach to our partners work, encouraging them to consider the bigger picture when creating solutions. We aim to help our partner think more broadly about how their developments can positively impact both individuals and the overall healthcare landscape. Join us in making a difference by enhancing the way healthcare solutions are created and experienced.
As a Care-journey Facilitator, you will play a pivotal role in guiding cross-functional teams from around the world through the dynamic process of iteratively constructing comprehensive Care-journeys centered around specific disease areas.
Your responsibilities will involve delving into existing insights data, patient journeys and Care-journeys, utilizing them as foundational elements to inform and enhance the development of new, optimized Care-journeys. Your adeptness in facilitating online and presencial sessions and workshops will be crucial, as you lead collaborative efforts within the teams, ensuring effective communication and alignment of goals. With a keen appreciation of the complexities within healthcare ecosystems, your role will contribute to the creation of patient-centric Care-journeys that enhance overall healthcare experiences and outcomes. Fluency in English is essential to effectively communicate and coordinate with diverse stakeholders involved in the Care-journey development process. Join a dedicated team in shaping the future of healthcare by championing innovation and patient-focused solutions.
Remote / optionally on-site Barcelona Full-time
Responsibilities and Duties:
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Learn the basic tools & methods around Care-journey methodology
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Support client team to build & develop their own Care-journeys using the methodology
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Facilitate workshops and work sessions both online / presential
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Support client team to help evolve the Care-journey methodology
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Collaborate with Care-journey team members involved in running the Care-journey program
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Analyzing and synthesizing pre-existing reports and knowledge as an input to build Care-journeys as well as create reports
Expectations:
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Good interpersonal facilitation skills
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Fluent & clear written and spoken English
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Being systematic & well organized
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Collaborative mindset & keen to learn
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Technically proficient with online collaboration and innovation / presentation tools (such as Miro / Mural, Teams, Slack, Trello, Powerpoint etc…)
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An advantage to have healthcare / life science domain knowledge or experience
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Availability & willingness to travel
Qualifications:
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Education: College / University degree minimum BA (optional in all or any): Design, Social sciences, Engineering, Life sciences
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Work experience min 1-3 years (optional in all or any): Life sciences, Biomedical, Service design, Design Thinking
We look forward to hearing from you!
Please send your application to hello@thecarelab.org and indicate the role you are applying to.
Job description: Design Intern
What you can expect from this internship:
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To learn how to apply Service Design and Design Thinking methodologies to complex social problems like Care.
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To improve your skills in designing, organising and facilitating participatory workshops with different stakeholders related to the Care Challenge we’re trying to address.
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To give support in designing visual materials and journeys needed to support our projects.
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To be involved in strategic discussions around the Care Challenges we are addressing through our projects.
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To learn how to work as a small-effective multidisciplinary team.
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Getting a close-up insight into how a mission-driven design practice works and.. likely become a Care Activist.
Requirements:
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At least BA level design degree
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Languages: English (required) , Catalan (required) , Spanish (preferred) ,
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Location: Presential in Barcelona
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At least 6 months duration and full time for the internship (September 2024 - February 2025)
Please consider applying if creating a caring society matters to you, and you would like to contribute your design skills and personal values to the transformational work that we do.
Work agreement:
We will agree on framework of agreement and remuneration for the duration of the internship individually.
Please include in your application:
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CV & Portfolio
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What does Care mean for you? A brief visual expression of what Care means for you.
We look forward to hearing from you!
Please send your application pack to hello@thecarelab.org and indicate the role you are applying to.