As citizens we rarely have a voice in designing the Care that we receive. Even if we had the chance, we may not have the confidence to do so.
There is no formal or informal meeting place for Care professionals and families beyond consultation rooms, schools or community offices for exchanging ideas beyond the limitations of complaint forms.
Because of the complexity of Care, those providing it miss the mindset, the support or the time for shaping Care together with their patients, students or clients; but those receiving it also overlook the own power to transform it. The result? Unaddressed needs, a lack of ownership or commitment to the plan and compromised outcomes.
In recent times the need to work collaboratively with other disciplines and sectors has emerged. But now it’s time to take one step forward and add citizens and informal caregivers into the team.
How can we bring in participation into the DNA of services providing relevant platforms, tools, skills training or co-design activities to build a common vision of Care?
How can we facilitate this shift by making sure patients, caregivers and Care professionals are on the same page? How can we encourage families to collaborate to design better Caring environments for our future generations?